This article includes the fees that may occur in your colocation service.
If you have a question about what's included, please contact us.
Free Services Included:
- Remote / Power Cycle
- General Button Pressing
- Shipment Receiving and Unpacking
- Remote Eyes / Screen Readouts
- KVMoIP On-Demand 2 hour sessions
- CD-ROM / External Drive Attach
- Hot-Swap Bay Modifications
- Initial Server Racking
Purchased Services:
Kindly note: this is billed in 15-min increments. $100/hr would be $25 per 15-mins.Remote Hands Emergency: $165/hour
Remote Hands Non-Emergency: $100/hour
On-Demand System Administration Fee (System Administration help from PloxHost Staff): $60/hr
Deracking Server: $100/serverĀ
Please note, you must provide a shipping label and box. We cannot provide this.
Deracking of servers will occur within 1-5 days depending on the current queue. If you require this to be expedited, please contact us.
Thank you for choosing PloxHost!